Returns and Exchanges

We believe in customer satisfaction and if you believe you have received damaged/defective goods, you can apply for exchange / refund.

Returns (In case of damaged or defective goods)

If you are not satisfied with our products and want to return it, you can send it back for a refund . Returns must be postmarked within 14 days of receipt of goods.

Our policy lasts 5 days. If 5 days have gone after receiving the order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, item must be unused and in the same conditin that you received. Item must be in the original packaging.

​Refunds ( If applicable )

When your return item is received and inspected, we’ll send you an email to notify you that we’ve received your item. we’ll also notify you of the approval or rejection of your refund. If you are approved, then we’ll process your refund, and a credit will automatically be applied to your credit card.​ ​If you have not received a refund after a certain time. Please contact us at sales@jamaljay.com.

Exchanges ( If applicable )

We only exchange damaged or defective goods. If the item is damaged or defective, please take a picture and send it to us and also send us an email at sales@jamaljay.com.

SORRY ! SALE ITEMS CANNOT ​BE REFUNDED OR EXCHANGED.

Please read the disclaimer carefully mentoioned below every product before purchasing.